Care and support

Support to live at home in the way that matters to you

Age does not define a person’s wishes, abilities or way of life. MoreLoved Care works with each person to understand what they can manage, where support is needed and what helps home remain familiar, safe and meaningful.

Who this is for

Older people, relatives and representatives

What you will learn

Find out how home care can support continued life at home without making assumptions based on age.

Speak with us

0115 681 2514

Support can be practical, personal or social

Depending on the assessment, care may include Personal care, medication support, meals and drinks, mobility, continence support, household routines, companionship, appointments and agreed community activities. The package may be short term, introduced after a hospital stay or arranged as ongoing support.

Keeping the person involved

We encourage the person to make choices, follow familiar routines and take part in tasks where it is safe to do so. This may mean prompting rather than doing, allowing extra time, using equipment correctly or adapting communication. The aim is not to make decisions based on age, but to provide the level of support the person actually needs.

Working with family and professionals

Family members often hold valuable knowledge about a person’s history and routines. With appropriate consent or authority, we can agree communication arrangements and work alongside GPs, district nurses, occupational therapists, social workers and other professionals. Information is shared only where there is a lawful reason and a need to know.

Noticing and responding to change

Care workers are expected to observe and report changes in mobility, appetite, hydration, skin, medication, continence, mood, cognition or the home environment. Significant changes may lead to a care-plan review, professional contact or urgent escalation.

Choosing the right level of care

We do not assume that every older person needs intensive support. The assessment considers current abilities, informal support, risks, preferred visit pattern and desired outcomes. The proposed package is discussed before a service agreement is issued.

Answers

Frequently asked questions.

Yes, where the proposed visits can meet the person’s assessed needs safely and are operationally suitable.

A review can consider changes to visit frequency, duration or tasks. Any increase depends on reassessment, agreement and available capacity.

No. The person decides who is involved, subject to capacity, legal authority, safeguarding and other lawful requirements.

We can consider support after discharge, but urgent medical assessment, equipment and professional instructions must be in place where required.

Approved waking-night, sleep-in or live-in arrangements can be considered through the separate extended-support assessment route.

Next step

Ready to take the next step?

Every enquiry begins with a conversation no commitment, no pressure.