Care and support

Care that listens to the child or young person

Children and young people should be understood as individuals with their own communication, routines, relationships, interests and rights. We plan support with the child or young person, their family and relevant professionals.

Who this is for

Children, young people, parents, carers, NHS and social-care professionals

What you will learn

Understand the current service, safeguarding approach, family involvement and referral process.

Speak with us

0115 681 2514

What support may include

Within our approved operational scope, support may include Personal care, daily routines, meals and hydration, medication, mobility, communication, community activities, family routines and agreed short-break or extended-support arrangements. Every task is individually assessed.

The child or young person’s voice

Information should be provided in a way the child or young person can understand. We record how they communicate choices, comfort, pain, distress and consent or assent. Their views are considered alongside parental responsibility, capacity or competence, safeguarding duties and professional advice.

Working with parents and carers

Parents and carers know the child’s routines and support needs. We agree roles, updates, boundaries and what staff must record. The care plan should also identify what the child or young person can do independently and how support can promote development and participation.

Safeguarding and safer working

Safeguarding children is a core responsibility. Staff are expected to understand reporting routes, professional boundaries, online and community risks, unexplained changes, injury, neglect and allegations. Concerns are recorded and escalated without delay.

Education, health and professional coordination

Where appropriate and authorised, we work with social workers, continuing-care teams, schools, therapists, nurses and other professionals. Care workers follow agreed instructions and do not undertake clinical tasks unless these are lawfully delegated and supported by specific competence.

Preparing for transition

For older young people, planning should consider communication, growing independence, decision-making, changing legal status, adult services and what the young person wants for the future. Transition should not be left until the last moment.

Answers

Frequently asked questions.

MoreLoved Care’s CQC specialisms include children aged 0 to 18. Suitability depends on the individual package, required skills and our approved current capacity.

Yes. Parental knowledge and responsibility are important, while the child or young person’s voice and evolving independence must also be respected.

Relevant staff complete safeguarding learning and must understand the local escalation route before working independently in applicable services.

Only where the task is lawfully delegated, fully assessed, supported by written instructions and allocated to staff with verified task-specific competence.

Approved respite and short-break arrangements can be considered through assessment, with the setting, duration, staffing and responsibilities clearly agreed.

Next step

Ready to take the next step?

Every enquiry begins with a conversation no commitment, no pressure.