Care and support

Personal care, dignity and familiar support at home

When someone is approaching the end of life, care should protect comfort, privacy, relationships and the person’s wishes. MoreLoved Care can provide assessed Personal care and practical support alongside the professionals responsible for clinical treatment.

Who this is for

People approaching end of life, families, hospices, NHS and commissioners

What you will learn

Understand the non-clinical care MoreLoved Care can provide and how it works alongside clinical teams.

Speak with us

0115 681 2514

Our role

Support may include washing, mouth care, dressing, continence, repositioning within an agreed plan, meals and drinks where appropriate, medication support within competence, emotional reassurance, household routines and support for family communication.

Working with clinical teams

District nurses, GPs, hospices and specialist palliative-care teams remain responsible for clinical assessment, symptom management, prescribing and nursing treatment. Care workers follow current written instructions and report changes through the agreed route.

The person’s wishes and priorities

The assessment considers preferred routines, privacy, faith or cultural needs, communication, important relationships, advance-care information, ReSPECT or DNACPR documentation where relevant and who should be contacted. Staff must never make assumptions about what a person wants.

Support for families

Families may need clear information about what care workers can do, when to contact clinical teams and how changes will be communicated. We agree these boundaries before the package starts and review them as circumstances change.

Urgent changes

New or worsening pain, breathlessness, bleeding, reduced consciousness or other serious changes require the clinical or emergency route in the care plan. The website is not a source of medical advice or emergency response.

Suitability and availability

End-of-life support is accepted only where the person’s needs, required frequency, equipment, instructions and staffing can be safely met. Rapidly changing needs may require urgent reassessment or additional clinical support.

Answers

Frequently asked questions.

No. We provide Personal care and practical support. Clinical palliative treatment remains with qualified health professionals.

Yes, with appropriate information sharing and clear written instructions.

Only where the exact task is lawful, delegated, authorised and supported by verified task-specific competence. Many such duties remain with nurses.

We review urgent requests, but any increase depends on safe assessment and available trained staff.

Yes. These should be discussed and recorded, including any preferences relating to privacy, family involvement and end-of-life customs.

Next step

Ready to take the next step?

Every enquiry begins with a conversation no commitment, no pressure.