What Our Clients Say About Our Service

Moreloved Care looked after me when I got out of hospital and awaiting my care package. All the staff were very kind and professional. I was treated with respect and felt safe in my home. They kept my flat clean at all the times. Staff always asked me to choose what and how I wanted things done. The registered manager made sure the Sunday morning call was done in time for me to attend my online church on time. They always asked and made sure that I had everything I needed within reach before they left. Although they supported me for under a month, they became like family and still keep in touch just for fellowship.
My husband has been looked after by different carers before and we thought what we were getting  was the norm until Jacqueline turned up on our door and my husband came back to life and was now as happy as can be in his circumstances. My husband is a professional and having a conversation at his level was very satisfactory as he no longer mingle and mix with the people he used to.
Moreloved care staff live up to the meaning of the company name. They have compassion and accomodate me. Keep my house very clean. My Framework support officer Is very happy with what they are doing for me since they took over from another agency and started 12 July 21. I get first class care
Your staff have been very good, attentive and with a positive attitude, thank you.
Moreloved care provides undivided attention and go the extra mile for patients and their families. As a family we can't thank these people enough for the care and attention they gave to our father in his last few weeks, they are not only carer's they have become family friends. Thank you Moreloved care.
For the past three years my father has been extremely fortunate to have Jacqueline as his live in carer. As his Alzheimer’s progressed and his outdoor wanderings increased, I had to increase his level of care dramatically. Initially, I was a little apprehensive as to how my father would react to having a total stranger living in his house full time. However, I need not have worried: Jacqueline was our guardian angel. She has shown herself to be a highly intelligent and competent carer who has demonstrated her dedication to the profession tirelessly, even remaining with my father throughout lockdown and nursing him when he was very ill with COVID-19. Jacqueline told me she believed in treating all her elderly clients as if they were her own parents and this was clearly evident in the compassionate way she dealt with my father; always patient and understanding of his problems (even when he became quite frustrated and difficult at times) showing sympathy to his ever-increasing needs. Jacqueline had an excellent relationship with all family members and we could trust her implicitly to make appropriate decisions for Dad in order to give him the best life possible in the comfort and familiarity of his own home.
It has been so reassuring to see Dad happy and relaxed in Jacqueline’s company. Live in Care has been one of the best decisions I have ever made.
My brother tells me that he just visited daddy and he has not seen him that happy before since he became unwell."
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